T: 02 9699 0001
F: 02 9699 0002
Visit Information
We aim to provide a caring, efficient and personalised experience for patients attending Eye and Retina Specialists.
The following information may assist you in preparing for your appointment and help ensure your visit proceeds as smoothly as possible.
Before Your Appointment
Please bring the following to your appointment :
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Referral letter from your general practitioner, optometrist or other specialist
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Current glasses and/or contact lens prescription if available
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A list of current medications and allergies
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Medicare card and private health insurance details
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Relevant previous ophthalmic records, scans or imaging if available
Patients attending for cataract surgery or refractive surgery assessment are advised to avoid contact lens wear for 7-10 days prior to your appointment to improve the accuracy of ocular measurements. We also advise these patients to use lubricant eye drops at least 3-4 times per day for the week prior to your appointment.
What to Expect at Your Visit
Your appointment may involve a combination of diagnostic testing, imaging and ophthalmic examination depending on the reason for referral and your individual clinical circumstances.
This may include:
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Vision assessment
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Measurement of eye pressure
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Retinal ultra-wide field imaging
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Retinal auto-fluorescence imaging
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Optical coherence tomography (OCT) imaging
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Visual field testing
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Slit lamp examination
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Dilated retinal examination
Many patients will undergo preliminary testing with one of our orthoptists or ophthalmic assistants ophthalmic assistants prior to review by the ophthalmologist.
Appointment duration varies depending on the complexity of assessment and whether additional investigations or procedures are required. We recommend you allow approximately 1-2 hours for your appointment. While we make every effort to run on schedule, emergency ophthalmic presentations occasionally require urgent care.
Pupil Dilating Drops
Many ophthalmic examinations require the use of pupil dilating eye drops to allow detailed assessment of the retina, macula and optic nerve.
Following dilation, patients commonly experience:
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Blurred near vision
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Increased light sensitivity
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Difficulty reading or using digital devices temporarily
The effects of dilation may persist for a few hours. Patients who require pupil dilation are advised not to drive immediately following their appointment until the effects of the drops have worn off. You may choose arrange for someone to accompany you to your visit, or come by public transport, taxi or Uber. On sunny days, sunglasses may improve comfort outdoors following dilation.
Fees, Referrals and Payment
A valid referral from your general practitioner, optometrist or other medical specialist is generally required in order to obtain Medicare rebates for specialist consultations.
Consultation fees are payable on the day of attendance. We accept EFTPOS, Visa, Mastercard and American Express.
Where surgical treatment, laser or intravitreal injection therapy is being considered, detailed information regarding fees and Medicare rebates will be discussed prior to treatment.
Parking and Location
Eye and Retina Specialists is conveniently located in Waterloo near Green Square, with onsite patient parking available within the building normally available for patients attending appointments.
Patients attending by car may enter the basement patient parking area from Sam Sing Street, near the intersection with O’Dea Avenue. Press the Eye and Retina Specialists button on the intercom and confirm your identity with our reception to enter.
Press the button (white arrow) on the carpark intercom
Turn left and left again and park in one of the designated Eye and Retina spaces. Direct lift access to our practice on Level 1 is available from the basement carpark.
Lift access to Eye and Retina Specialists on Level 1
Additional street parking available within the surrounding precinct, including the Moore Park Supa Centa, if required.
Eye and Retina Specialists is serviced by multiple bus routes from Central, with a bus stop located directly outside the practice. Green Square Train Station is about a 10 minute walk to the practice. Pedestrian access is from the entrance at 30-36 O'Dea Avenue Waterloo.
Pedestrian access from30 - 36 O'Dea Avenue Waterloo.
Wheelchair ramp is available
The following video provides practical guidance regarding parking access, building entry, nearby transport options and directions to the practice for patients attending their appointment.
Accessibility and Patient Support
We understand that some patients attending ophthalmic appointments may have reduced vision, mobility limitations or complex medical needs. Our practice is accessible via lift and accessible platform from the basement carpark.
Family members, carers and support persons are welcome to accompany patients where appropriate.
Final Note
Our practice aims to provide thorough, individualised ophthalmic assessment using modern diagnostic imaging and evidence-based management tailored to each patient’s clinical needs. We understand some people are anxious about medical appointments and particularly sensitive about their eyes. Our team will do our best to reassure you and ensure your visit is comfortable.
We look forward to welcoming you to our clinic